Protect credentials
Never send your password, OTP or payment password to an agent, public chat or unknown support account.
Use this page to reduce the risk of impersonation, fake support contacts and unsafe account handling. Verify links and support channels before sharing personal or transaction information.
Never send your password, OTP or payment password to an agent, public chat or unknown support account.
Check the domain before entering account credentials and avoid lookalike domains sent by unknown contacts.
Use the listed support channels to confirm agent information when you are unsure who you are dealing with.
Treat guaranteed-profit, guaranteed-win or pressure-to-pay claims as warning signs.
Confirm payment recipient details on the current member platform rather than relying on old screenshots.
Retain relevant transaction and support records when resolving an account or payment issue.
Information on this page is general guidance. Current platform availability, terms and account-specific requirements can change.